At Phytophil, we process refunds fairly and transparently:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within a few business days.
Refunds are only applicable to the product price; shipping fees are non-refundable unless the return is due to an error on our part.
If the returned item is not in its original condition, or if parts are missing for reasons not due to our error, only partial refunds may be granted.
Please note:
Refund processing times may vary depending on your bank or payment provider.
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